Some of your formulas contain synthetic preservatives. Why do you use these?

Virtually all of our ointments and balms do not need preservatives because they do not contain water. However, products containing water must use preservatives to prevent bacterial and mold growth. After careful consideration of the options, we have chosen to use phenoxyethanol and potassium sorbate in select formulas to maximize safety and efficacy. We do not use parabens in any of our products.